We’re looking for motivated, engaged people to help make everyone’s journeys better.

The Director, Talent & People Development (T&PD) is responsible for increasing organizational performance through the design, development, implementation and adoption of talent development and training initiatives that elevate organizational talent, improve job competency, and increase speed to productivity.

Benefits

• Paid time off
• 401k, with company match
• Company sponsored life insurance
• Medical, dental, vision plans
• Voluntary short-term/long-term disability insurance
• Voluntary life, accident, and hospital plans
• Employee Assistance Program
• Commuter benefits
• Employee Discounts

Main Duties and Responsibilities

Talent Development
- Leadership of the annual talent development cycle, to include goal setting, coaching, performance management, and goal achievement review.
- Leadership of annual talent review process, including the identification of future needs, calibration of existing talent v potential, and identification and development of high-potential individuals.
- Leadership of bench/succession planning processes throughout all levels of the organization to ensure both organizational growth and business continuity.
- Collaborates with Global Learning & Development on administration and execution of global initiatives and annual programs.

Training
- Leadership of the full training cycle, including needs assessment, curriculum design, module development, execution & delivery, and measurement.
- Responsible for ensuring a fully integrated training strategy that improves competencies at every level and expedites the time from start to proficient/productive for every role.
- Oversight for all training delivery mechanisms—including IRL instructors, vendors, contractors, on-line systems, learning management systems, etc.

Systems
- Sponsorship for all technology and systems supporting T&PD initiatives and processes.
- Responsible for identifying and ensuring proper integration of T&PD tools within the broader system architecture.

Financial
- Responsible for providing annual budgetary recommendations and business case for financial investment related to T&PD initiatives, including labor estimations, development costs, system requirements, travel needs, etc.

Core Competencies and Requirements

Education

• 4-year degree in related field (i.e. Human Resources; I/O Psychology; Instructional Design; etc.) or significant related experience
• Graduate degree preferred

Work Experience

• 10+ years experience in people development and/or training design in an organization of equivalent or greater scale
• 5+ years in a senior management role

gategroup Competencies Required to be Successful in the Job:

• Thinking – Information Search and analysis & problem resolution skills
• Engaging – Understanding others, Team Leadership and Developing People
• Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively
• Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus

Demonstrated Values to be Successful in the Position

Employees at gategroup are expected to live our Values of Excellence, Passion, Responsibility and Respect. To demonstrate these Values, we expect to observe the following from everyone: 

Excellence

We put the customer at the forefront of everything we do, taking time to understand their needs, wishes and desires.

We constantly learn by giving and receiving feedback, improving from our mistakes and bettering ourselves.

Passion

Hospitality, in its purest form, comes down to a single, core principle: care. We do everything with thoughtfulness, attention, and care.

We have a growth mindset, a resilience that makes us determined to bounce back from failures and setbacks.

Responsibility

We care about what we do, and we understand the impact we have on others and the planet.

We always look out for each other –creating a safe workplace environment is everyone’s responsibility.

Respect

Every job matters. We each do our part to ensure our colleagues and our customers succeed in their goals.

We respect each other’s voices and foster a workplace that supports inclusion and belonging. We are all one gategroup.

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position.  They are not intended to be an exhaustive list of all duties, responsibilities, and skills required.  Management reserves the right to modify, add, or remove duties and to assign other duties as necessary.  In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

gategroup is an equal opportunity employer committed to workforce diversity.  All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.

For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

We anticipate that this job will close on:

09/11/2026

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If you want to be part of a team that helps make travel and culinary memories, join us!