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Visitation Specialist

Richmond, British Columbia

Visitation Specialist

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Job ID
R0108567
Category
Customer Service
Date posted
08/14/2026
Location
Richmond, Canada
Unit
1403_Vancouver - YVR

We’re looking for motivated, engaged people to help make everyone’s journeys better.

As a Visitation Specialist you will work airside and communicate with local representatives and flight crews on a daily basis to assist and ensure catering operations are smooth and according to specifications.  Your ability to work courteously and represent Gate Gourmet as a professional at all times is critical because you serve as liaison between customers and the operations teams.  

Job Specific Requirements:
•    Ability to obtain & maintain a YVR Restricted Access pass (RAIC) and airside vehicle operators permit
•    Class 5 driver’s licence with a clean Driver’s abstract
•    Strong communication and customer service skills
•    Ability to solve problems and think quickly under stressful circumstances

Our Employees Must Be Able to:
•    Work assigned schedule which may include various shifts, weekends and holidays
•    Work Overtime when required
•    Follow written specifications and directions
•    Good communication skills reading/ writing
•    Communicate with Supervisors and co-workers
•    Follow directions 
•    Work as a member of a team 

Environmental Requirements:
•    Will be exposed to extreme temperature changes and noise
•    Must be able to lift, push, pull, move product, equipment and supplies up to seventy-five (75) pounds
•    Regularly stands, bends, lifts and moves intermittently during shifts of 8+ hours 

If you want to be part of a team that helps make travel and culinary memories, join us!

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