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Supervisor, Ops, Food

Richmond, British Columbia

Supervisor, Ops, Food

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Job ID
R0106030
Category
Capacity Management
Date posted
06/03/2026
Location
Richmond, Canada
Unit
1403_Vancouver - YVR

We’re looking for motivated, engaged people to help make everyone’s journeys better.

Job Description Summary:

We’re looking for someone with a passion for food to play a key leadership role in our Hot & Cold Food Preparation & Assembly Departments. If you have strong culinary, leadership and production experience this is an opportunity to take your career to the next level.

Essential Duties and Responsibilities:

• Leverage your culinary expertise to take our customer’s experience to the next level

• Contribute to new menu design

• Ensuring customer’s quality standards are always met or exceeded

• Responsible for safety, quality and compliance to customer specifications and regulatory requirements and company policies and procedures.

• Champions employee safety without compromise

• Manages daily manpower planning including assignment of responsibilities and workstations.

• Responsible for evaluating employee performance, coaching and corrective action for employees and liaises as required with HR and other support functions.

• Trains and monitors employees on proper work procedures to ensure maximum productivity with minimum labour and food costs

• Always looks for ways to minimize labour and material cost

• Works closely with all internal customers & suppliers to continuously improve the overall supply chain

• Works with entire leadership team toward a unified goal

• Administrative tasks including creation of requisitions, production sheets, HACCP documentation, shift reports etc.

Education:

• Red Seal Chef preferred

Work Experience:

• Minimum 3 years cooking or food preparation experience with a wide array of cuisines

• Minimum 2 years of leadership experience in a high volume, fast paced food production environment with complex menus

• Production planning experience a plus

Job Skills:

• Strong and effective leadership skills with the ability to successfully manage a staff of 30+ employees

• Ability to train and mentor others

• Must have the ability to give constructive feedback to employees daily

• Ability to communicate clearly and effectively

• Able to balance multiple objectives in a fast-paced, high-pressure environment

• Strong organizational & analytical skills

• Ability to create a production plan & execute that plan

• Must be innovative and have the ability to make changes to the operation as needed to further improve the work environment and unit performance

• Basic computer skills with a working knowledge of Microsoft Office products

• Knowledge of SAP a plus

If you want to be part of a team that helps make travel and culinary memories, join us!

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